Behind the Wings of Southwest Airlines | Rob Brown Talks with Jay Ellenby

In this episode, host Jay Ellenby sits down with Rob Brown, Managing Director of B2B Strategy, Services & Sales Ops at Southwest Airlines and Board of Director at Airline Reporting Corporation (ARC).

From navigating the evolving landscape of corporate travel to the role of technology, partnerships, and customer experience in shaping the future, Rob shares insider perspectives you won’t hear anywhere else.

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